MLW Accessibility Policy

We respect the dignity, diversity, and independence of all members of our communities and work to remove barriers to accommodate and support accessibility needs at all MLW locations.


Our Commitments to Accessibility

We care about providing the best experience to our clients. We will ensure that our facilities and services are accessible to all our clients. We maintain client service policies and procedures that respect and promote the dignity and independence of all clients.


We will communicate with clients with varying abilities in ways that best meet their needs.


Accessibility and inclusivity will be integrated into the experience at MLW.   MLW’s work environment will include diversity and inclusion while respecting the dignity of all clients.


We will provide accommodation to all our clients – patients, health care providers and team members.


MLW Accessible Customer Service Plan (pdf)

MLW Accessible Customer Service Policy (pdf)

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