Not sure how to log in or navigate the Patient Portal?
Watch our instructional video for tips on how to access your information.
(Note: an updated video will be posted soon)
Client Services can help you Monday – Friday, 9am – 5pm at contactus@medlabsofwindsor.com
You will need a new verification code each time you want to access new results. A code can be obtained my contacting a MLW Representative at 519-258-1991.
Some results must be obtained directly from the ordering physician. For example, microbiology, public health, some reference laboratory results, results prior to March 2024.
For privacy reasons, a new account must be created using a different email address.
Yes, but the original account must be deactivated in order to have access to your results through the new account. Please contact an MLW representative at 519-258-1991 to deactivate your old account.
Either:
The ordering physician and any physicians that were copied on the original request will get copies of the results. MLW cannot add any physicians to the requisition.
Thank you for your patience.