MY LAB RESULTS
This service is available for routine tests only.
Access your test results. All that’s needed is a cell phone number or email for notification that results are completed.
Let the receptionist know you would like to access your test results.
Give them your preference for contact (email or text message).
The Phlebotomist will give you an access code and you will receive an email with instructions and a password to access your results.
*See FAQs for more information
No, you must visit an MLW location for specimen collection to receive your online patient report. You must agree, in person, to receive your lab results and provide your e-mail address or cell phone code to MLW staff.
The MLW staff member will confirm both your e-mail and phone number before you leave the specimen collection center. If you leave without confirmation, you must call our client services department to make the correction. (519-258-1991 ext. 0)
No, results are available on a per visit basis and are only made available for 30 days after your visit. Results may be saved or printed (PDF).
Your password will be sent to you in your email.
It is imperative to remember that patient reports are not a replacement for care or consultation from your healthcare provider.
Normally you will receive your results between 24 to 48 hours after collection.
Patient notification instructions can be accessed through e-mail or text message.
Results that are not shown in your patient report will be provided to your healthcare provider. Results from reference labs or results that require interpretation are only available through your health care provider.
Results are available for 30 days. If you wish to access your reports beyond this time parameter, it is recommended that you save a PDF copy of your results to your computer.
You will need to call the MLW Client services department to receive your access code. (519-258-1991 ext.0)
If you have two or more requisitions, you may leave with two access codes. Your email will have the passwords for the access codes. Once the first confirmation email is received, try the first access code provided to login. If unsuccessful, try the second access code provided and ensure you have entered in your password correctly. If problems persist, please call MLW for assistance.
The latest version of Adobe Reader must be installed on your computer to view your lab results. Some of your results may only be available through your health care provider.
Please call MLW for assistance; 519-258-1991 ext. 230